Rhythm Info Systems LLP

Cancellation

Cancellation & Refund Policy

Thank you for choosing RHYTHM INFOSYSTEMS LLP. We strive to provide you with the best products/services and excellent customer experience. Please read our Cancellation & Refund Policy carefully before making a purchase.

Cancellation Policy:

  1. Cancellation by Customer:
    • Customers can request the cancellation of their order within 5 hours of placing it.
    • To cancel an order, customers must contact our customer support team at [customer support email/phone] and provide the order number.
    • Cancellations are subject to approval, and if the product/service has already been dispatched or provided, cancellation may not be possible.
  2. Cancellation by :
    • RHYTHM INFOSYSTEMS LLP reserves the right to cancel an order in case of product unavailability, pricing errors, or any other unforeseen circumstances.
    • If an order is canceled by RHYTHM INFOSYSTEMS LLP, customers will be notified, and a full refund will be processed.

Refund Policy:

  1. Refund Eligibility:
    • Refunds will be considered in the following cases:
      • Defective or damaged products/services.
      • Non-delivery of the product/service.
      • Cancellation as per the terms mentioned in the Cancellation Policy.
  2. Refund Process:
    • To request a refund, customers must contact our customer support team at Email id: karanpuri91@gmail.com and Phone no: 9888368032 within 1 day of receiving the product/service.
    • Customers may be required to provide supporting evidence such as photographs, order number, etc., to facilitate the refund process.
  3. Refund Timeframe:
    • Refunds will be processed within 30 business days after the approval of the refund request.
    • The actual time it takes for the refund to be credited to the customer’s account may vary based on the payment method and bank processing times.

Compliance with Indian Laws:

  1. Consumer Protection Act, 2019:
    • RHYTHM INFOSYSTEMS LLP adheres to the Consumer Protection Act, 2019, ensuring consumers’ rights are protected and upheld.
  2. Goods and Services Tax (GST):
    • All prices mentioned on our website are inclusive of applicable GST.
  3. Digital India Compliance:
    • We support the Digital India initiative and maintain compliance with relevant laws governing digital transactions.

Contact Information:

If you have any questions about our Cancellation & Refund Policy, please contact us at Email id: karanpuri91@gmail.com and Phone no: 9888368032.